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Getting reputation management into the heart of the business
My colleague Andrew Griffin has co-authored, together with the Reputation Risk Manager of HSBC, an article for management magazine Critical Eye. It provides helpful ‘top tips’ to integrate reputation...
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Damas – growing pains of a family firm gone public?
It was announced this week that Damas’ chief executive would be standing down after US$165 million (Dh606m) in unauthorised property transactions were uncovered. The Dubai-based family-owned jewellery...
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Now everyone has heard of Dubai …
Oh dear, oh dear. For several years now, Dubai has been an unstoppable force of self-marketing – raising its brand awareness beyond that of cities thousands of years older. But it’s often never been...
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Crises in shopping centres – more common than you might think …
Soon after I joined Regester Larkin, I stood-in for a colleague and ran a workshop at the annual conference of the British Council of Shopping Centres. Aiming for something memorable and interactive,...
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Shopping centre crises – a footnote
A brief footnote to my previous post below about crises in Middle East shopping centres … Corporate reputations are challenged (and often damaged) not only by dramatic incidents such as those described...
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Air travel chaos – more leadership required
A blog post from my London-based colleague, Andrew Griffin: Since Thursday morning last week, airspace above Britain and much of Europe has been closed. The cost to airlines, and to the fragile...
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Who’s talking to Sharjah? An emirate left in the dark.
Summer’s coming, and stories of crippling blackouts in Sharjah are back in the news. Sleep-deprived residents are struggling to cope with the heat, and businesses are losing produce and profits in...
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Sir, there’s a lizard in my beans
A picture of half a lizard found in a can of baked beans is running the online circuit in the UAE (and probably beyond). The rather unappetising picture was published by Gulf News yesterday after a...
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The UAE and BlackBerry – irritating frustration; damaging perception
For the second summer in a row, while most other UAE government decision-makers are sensibly holidaying in cooler climes, the country’s government-controlled Telecommunications sector has made a bold...
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No longer blogging …
For anyone who visits this blog (and thank you to the hundreds of people have done so in the past year!) and wonders why the last post was in August 2010, I should explain that I made a conscious...
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